Select Location: Waterloo

Update Relating to Covid-19

Temporarily Closed until April 8th:

  • Programs, rentals and private lessons are cancelled until April 7th (inclusive). The amount paid for the sessions in that time period will automatically be credited to your account at The Zone. You may apply this credit to any program, clinic or camp registration before December 31st, 2020. Our plan is to resume programming Wednesday April 8th, however if that changes we will notify you via email. 

  • We will be in the office for limited hours during this time. Please do not drop into the facility or expect to reach us by phone. You may contact us via email at or and we will respond as soon as possible.

Cancellation Policies in Relation to the Current Covid-19 Situation:

If you are currently in a program and you want to withdraw from ALL remaining lessons, you are able to withdraw and receive credit on account for remaining sessions less admin fee ($25+HST).

If you are currently registered for a future program and would like to withdraw, you will receive a credit on your account for the full amount. 

If you currently have an ice rental or private lesson booked, you may cancel and receive credit on account. 

There will be no refunds provided for any cancellations. 

We appreciate your understanding during these difficult times. 



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